FAQ for all soap dispensers

Simply follow the installation guide and allow 24-48 hours for the adhesive to cure completely before use.

You can preserve the scrapes from cooking and regrow the veggies into a beautiful indoor herb garden. Follow the user guide for growing instructions.

You can open the pumps in 3 simple steps. Download Guide to open the pumps.

The dispensers do not come with products inside. The reusable, refillable bottles are best used with soap refills in environmental-friendly packaging.

The sets come with a pack of 6 labels that include Hand Soap, Dish Soap, Lotion, which you can peel & stick on the bottles and repurpose later if needed. If you need more labels, feel free to contact us at support@maisonovo.com .

Yes, simply reach out to us at support@maisonovo.com with your order number and we will ship some new labels of your choice to you for free.

Yes they do, there are 4 silicon bumpers at the bottom of the tray. We pack 2 more in the Thank You card in case you lose any through wear and tear.

Please email us at support@maisonovo.com with your order number and we will ship some new labels of your choice to you for free.

Yes, our wall mounts can be installed on any surface without drilling holes. Simply follow the installation guide and allow 24-48 hours for the adhesive to cure completely before use.

Yes the labels are waterproof.

Each pump produces roughly 2 CC (millimeter) or 0.07 fluid ounce of liquid.

Due to the handmade nature of our trays, there may be slight variations in colors when wet. You can try lathering the tray with soap, then rinse and let dry to return it to original color.